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Our Privacy Policy

Privacy Policy

Christian Bits is committed to safeguarding the privacy of users while providing the highest possible quality of service. We will only use the information collected about you lawfully.

Information Collected

We collect the information you supply to us through email and our secure online server form.
We also collect basic information automatically about your visit to our site using standard server logging, as used by all websites. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and cannot be used to identify you.

This aggregate information is used to:

  • build up marketing profiles
  • audit usage of the site
  • aid strategic development

Use of Personal Information

Personal information collected via our website is processed for the purposes of:

  • providing the best possible service
  • processing any orders you may have made

We will not sell, distribute, or lease your personal information to third parties.

Your Personal Information Rights

Contact us: If you have any questions or concerns about this policy or wish to exercise your rights, please contact us via the contact page on our website.

Complaints: We will try to respond to you within 30 days from receipt of your correspondence related to privacy matters. However, you have the right to contact the data protection supervisory authority to lodge a complaint with the UK Information Commissioner at https://ico.org.uk

Access: You have the right to request us to provide you details of any personal information we hold about you.

Correction: You have the right to request us to correct our records if you believe they contain incorrect or incomplete information about you.

Erasure: You have the right to request erasure (deletion) without undue delay, of your personal information for which you later withdraw consent for processing, or if it is no longer needed for the purpose it was originally collected.

Processing: You have the right to temporarily restrict our processing of your personal information if you contest its accuracy; you prefer that we restrict its use rather than erase it; you need it to be preserved to establish, exercise or defend a legal claim; or whilst you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift any processing restriction.

Data Portability: You have the right to request us to provide you with any personal information we have about you that you have provided to us.

Direct Marketing: You have the right to object to direct marketing.

Legitimate Interest: Any communications we have with you are because you have placed an order with us in the past, and, at that point you opted-in to receive further communications (from which you are free to opt-out at any time via the link at the bottom of our marketing emails). We believe that this type of communication is allowed on the basis of Legitimate Interest (see Right To Object To Communications, below).

Right To Object To Communications: You always have the right to object to receiving communications from us, even if we believe that we have a Legitimate Interest to stay in touch with you. You can contact us to request that we stop all communications to you via via the contact page on our website, or by unsubscribing from our regular marketing emails. Such requests will be actioned within 7 days of receipt.

Security

Our website is hosted on a secure server (https:) so that all communication between your browser and our website are encrypted. We do not store credit card details or Paypal login information.

Data Retention & Storage

We will keep personal information only for as long as we need it to provide you with the best possible customer service, and to comply with UK accounting laws. When information is no longer needed, we will dispose of it securely, using specialist companies to do this task if necessary.

Personal information is stored on computers located in the United Kingdom. It is also stored on paper files for a maximum of 10 years. Information may also be communicated to reputable third party companies involved in the processing of your orders (i.e. card payment processors such as Worldpay and Paypal). These organisations are required to safeguard personal information and have their own Privacy Policies which are available directly from them.

Cookies

This website uses cookies to store the items in  your shopping basket, so that you can come back and resume shopping later. Cookies are also used to help us analyse sales totals.
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